src/Entity/Ticket.php line 16

1. <?php
3. namespace App\Entity;
5. use App\Concern\Codifiable;
6. use App\Repository\TicketRepository;
7. use DateTimeImmutable;
8. use Doctrine\Common\Collections\ArrayCollection;
9. use Doctrine\Common\Collections\Collection;
10. use Doctrine\ORM\Mapping as ORM;
11. use Symfony\Component\Uid\Uuid;
13. #[ORM\Entity(repositoryClass: TicketRepository::class)]
14. #[ORM\Index(columns: ['place'], name: 'tickets_idx_place')]
15. #[ORM\Index(columns: ['notifier'], name: 'tickets_idx_notifier')]
16. class Ticket
17. {
18. use Codifiable;
20. public const CODE_NUMBER_LENGTH = 5;
21. public const TICKET_CODE_PREFIX = 'IN';
23. public const IN_PROGRESS = '2b78d5d9-d1ec-40d3-82ba-6d6d66ad713f';
24. public const REOPENED = '376e061f-dcda-4f44-bdfb-6f8182d309e9';
25. public const CLOSED = '41912f3d-c4db-4fb0-bd1e-74bbb6020cc9';
26. public const CREATED = 'ec4032b7-5407-4977-80cf-97f1e0e6eb36';
28. #[ORM\OneToMany(mappedBy: 'ticket', targetEntity: Update::class)]
29. private Collection $updates;
31. public function __construct(
32. #[ORM\Id]
33. #[ORM\Column(type:"string", length:36)]
34. private ?string $id = null,
36. #[ORM\Column(type:"text", nullable: true)]
37. private ?string $summary = null,
39. #[ORM\Column(type:"text", nullable: true)]
40. private ?string $description = null,
42. #[ORM\Column(type:"string", nullable: true)]
43. private ?string $userCode = null,
45. #[ORM\Column(type:"string", nullable: true)]
46. private ?string $receiver = null,
48. #[ORM\Column(type: 'string', nullable: true)]
49. private ?string $notifier = null,
51. #[ORM\Column(type: 'string', nullable: true)]
52. private ?string $place = null,
54. #[ORM\Column(type: 'json', nullable: true)]
55. private ?array $extraData = null,
57. #[ORM\Column(type: 'datetime_immutable', nullable: true)]
58. private ?DateTimeImmutable $createdAt = null,
60. #[ORM\Column(type: 'datetime_immutable', nullable: true)]
61. private ?DateTimeImmutable $updatedAt = null,
63. #[ORM\ManyToOne(inversedBy: 'tickets')]
64. #[ORM\JoinColumn(name:"statusId", referencedColumnName:"id")]
65. private ?Status $status = null,
67. #[ORM\ManyToOne(inversedBy: 'tickets')]
68. #[ORM\JoinColumn(name:"priorityId", referencedColumnName:"id")]
69. private ?Priority $priority = null,
71. #[ORM\ManyToOne(inversedBy: 'tickets')]
72. #[ORM\JoinColumn(name:"reasonId", referencedColumnName:"id")]
73. private ?Reason $reason = null,
75. #[ORM\ManyToOne(inversedBy: 'tickets')]
76. #[ORM\JoinColumn(name:"categoryId", referencedColumnName:"id")]
77. private ?Category $category = null,
79. #[ORM\ManyToOne(inversedBy: 'tickets')]
80. #[ORM\JoinColumn(name:"locationId", referencedColumnName:"id")]
81. private ?Location $location = null,
83. #[ORM\ManyToOne(inversedBy: 'tickets')]
84. #[ORM\JoinColumn(name:"rateId", referencedColumnName:"id")]
85. private ?Rate $rate = null,
87. #[ORM\ManyToOne(inversedBy: 'tickets')]
88. #[ORM\JoinColumn(name:"agentId", referencedColumnName:"id")]
89. private ?Agent $agent = null,
91. #[ORM\Column(type: 'datetime_immutable', nullable: true)]
92. private ?DateTimeImmutable $adminReadedAt = null,
94. #[ORM\Column(type: 'datetime_immutable', nullable: true)]
95. private ?DateTimeImmutable $userReadedAt = null,
97. #[ORM\Column(type:"string", length: 36, nullable: true)]
98. private ?string $marketId = null,
100. #[ORM\Column(type:"boolean", options: ['default' => false])]
101. private bool $isInquiry = false,
102. ) {
103. $this->id = is_null($this->id) ? Uuid::v4()->toRfc4122() : $this->id;
104. $this->updates = new ArrayCollection();
105. $this->createdAt = $this->createdAt ?? new DateTimeImmutable('now');
106. }
108. public function setIsInquiry(bool $isInquiry): void
109. {
110. $this->isInquiry = $isInquiry;
111. }
113. public function getIsInquiry(): bool
114. {
115. return $this->isInquiry;
116. }
118. public function getId(): ?string
119. {
120. return $this->id;
121. }
123. public function getTicketCode(): string
124. {
125. $codeNumber = $this->getCodeNumberString();
127. return sprintf('%s-%s', self::TICKET_CODE_PREFIX, $codeNumber);
128. }
130. public function getSummary(): ?string
131. {
132. return $this->summary;
133. }
135. public function setSummary(string $summary): self
136. {
137. $this->summary = $summary;
138. $this->markAsUpdated();
140. return $this;
141. }
143. public function getDescription(): ?string
144. {
145. return $this->description;
146. }
148. public function setDescription(string $description): self
149. {
150. $this->description = $description;
151. $this->markAsUpdated();
153. return $this;
154. }
156. public function getUserCode(): ?string
157. {
158. return $this->userCode;
159. }
161. /**
162. * @return string|null
163. */
164. public function getPlace(): ?string
165. {
166. return $this->place;
167. }
169. /**
170. * @param string|null $place
171. * @return self
172. */
173. public function setPlace(?string $place): self
174. {
175. $this->place = $place;
176. $this->markAsUpdated();
178. return $this;
179. }
181. /**
182. * @return string|null
183. */
184. public function getNotifier(): ?string
185. {
186. return $this->notifier;
187. }
189. /**
190. * @param string|null $notifier
191. * @return self
192. */
193. public function setNotifier(?string $notifier): self
194. {
195. $this->notifier = $notifier;
196. $this->markAsUpdated();
198. return $this;
199. }
201. public function setUserCode(string $userCode): self
202. {
203. $this->userCode = $userCode;
204. $this->markAsUpdated();
206. return $this;
207. }
209. public function getCreatedAt(): ?DateTimeImmutable
210. {
211. return $this->createdAt;
212. }
214. public function setCreatedAt(DateTimeImmutable $createdAt): self
215. {
216. $this->createdAt = $createdAt;
218. return $this;
219. }
221. public function getUpdatedAt(): ?\DateTimeInterface
222. {
223. return $this->updatedAt;
224. }
226. public function setUpdatedAt(\DateTimeImmutable $updatedAt): self
227. {
228. $this->updatedAt = $updatedAt;
230. return $this;
231. }
234. public function markAsUpdated(): void
235. {
236. $this->updatedAt = new \DateTimeImmutable();
237. }
239. public function __toString(): string
240. {
241. return $this->getCodeNumberString();
242. }
244. public function getPriority(): ?Priority
245. {
246. return $this->priority;
247. }
249. public function setPriority(?Priority $priority): self
250. {
251. $this->priority = $priority;
252. $this->markAsUpdated();
254. return $this;
255. }
257. public function getReason(): ?Reason
258. {
259. return $this->reason;
260. }
262. public function setReason(?Reason $reason): self
263. {
264. $this->reason = $reason;
265. $this->markAsUpdated();
267. return $this;
268. }
270. public function getStatus(): ?Status
271. {
272. return $this->status;
273. }
275. public function setStatus(?Status $status): self
276. {
277. $this->status = $status;
278. $this->markAsUpdated();
280. return $this;
281. }
283. public function getCategory(): ?Category
284. {
285. return $this->category;
286. }
288. public function setCategory(?Category $category): self
289. {
290. $this->category = $category;
291. $this->markAsUpdated();
293. return $this;
294. }
296. public function getLocation(): ?Location
297. {
298. return $this->location;
299. }
301. public function setLocation(?Location $location): self
302. {
303. $this->location = $location;
304. $this->markAsUpdated();
306. return $this;
307. }
309. public function getRate(): ?Rate
310. {
311. return $this->rate;
312. }
314. public function setRate(?Rate $rate): self
315. {
316. $this->rate = $rate;
317. $this->markAsUpdated();
319. return $this;
320. }
322. public function getAgent(): ?Agent
323. {
324. return $this->agent;
325. }
327. public function setAgent(?Agent $agent): self
328. {
329. $this->agent = $agent;
330. $this->markAsUpdated();
332. return $this;
333. }
335. /**
336. * @return Collection<int, Update>
337. */
338. public function getUpdates(): Collection
339. {
340. return $this->updates;
341. }
343. public function addUpdate(Update $update): self
344. {
345. if (!$this->updates->contains($update)) {
346. $this->updates->add($update);
347. $update->setTicket($this);
348. }
350. return $this;
351. }
353. public function removeUpdate(Update $update): self
354. {
355. if ($this->updates->removeElement($update)) {
356. // set the owning side to null (unless already changed)
357. if ($update->getTicket() === $this) {
358. $update->setTicket(null);
359. }
360. }
362. return $this;
363. }
365. public function getExtraData(): ?array
366. {
367. return $this->extraData;
368. }
370. public function setExtraData(?array $extraData): void
371. {
372. $this->extraData = $extraData;
373. }
375. /**
376. * @return DateTimeImmutable|null
377. */
378. public function getAdminReadedAt(): ?DateTimeImmutable
379. {
380. return $this->adminReadedAt;
381. }
383. /**
384. * @param DateTimeImmutable|null $adminReadedAt
385. */
386. public function setAdminReadedAt(?DateTimeImmutable $adminReadedAt): void
387. {
388. $this->adminReadedAt = $adminReadedAt;
389. }
391. /**
392. * @return DateTimeImmutable|null
393. */
394. public function getUserReadedAt(): ?DateTimeImmutable
395. {
396. return $this->userReadedAt;
397. }
399. /**
400. * @param DateTimeImmutable|null $userReadedAt
401. */
402. public function setUserReadedAt(?DateTimeImmutable $userReadedAt): void
403. {
404. $this->userReadedAt = $userReadedAt;
405. }
407. /**
408. * @return string|null
409. */
410. public function getReceiver(): ?string
411. {
412. return $this->receiver;
413. }
415. /**
416. * @param string|null $receiver
417. */
418. public function setReceiver(?string $receiver): void
419. {
420. $this->receiver = $receiver;
421. }
423. public function getMarketId(): ?string
424. {
425. return $this->marketId;
426. }
428. public function setMarketId(?string $marketId): void
429. {
430. $this->marketId = $marketId;
431. }
433. public function isClose(): bool
434. {
435. return $this->status instanceof Status && $this->status->getIsClose();
436. }
437. }